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Rental+ Program

RISK-FREE Try before you buy! You can apply the rental price you paid to the purchase price to keep the book.	REALISTIC PRICING Rental pricing is updated throughout each semester to compete with the entire marketplace.	SIMPLE REFUNDS Drop or switch classes? You have until the drop/add period of each semester to return your rentals to receive a full refund.
EASY RETURNS You can return your rentals in-store at the end of each semester or you can simply mail them back to the bookstore.	SPEEDY SHIPPING Have an assignment due? Rent your books and have your rentals delivered in one to three business days.	NO UPCHARGE You don’t have to spend more for new rental. There is only one rental price regardless if the book is new or used.

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Rental Agreement

"I will return the rented materials to this bookstore on or before the rental return date.  The bookstore is not responsible for reminding me of the rental return date and is not responsible for returns that are lost or damaged in shipping. I am fully responsible for the condition of the materials rented to me and for payment of fees and replacement costs if rented materials are lost, stolen or returned in unacceptable condition. Unacceptable conditions include, but are not limited to, water damage, pages torn out, binder spine fraying or falling apart, excessive highlighting and writing on pages, and missing CD’s or other study aides. All rented materials are subject to these conditions and the Bookstore will decide what is or is not acceptable at the time the rented materials are returned.

If I fail to return the rented materials by the rental return date printed on my receipt the credit card on file with the bookstore will be charged a $10.00 late fee per book and the full retail price of the rented materials minus the amount paid for the initial rental. Retail price is based on current values at the time of replacement. If the credit card on file is declined or has been cancelled, a bill will be sent to the address on file. If this bill is not paid within 30 days, it will be turned over to a collections agency. Replacement of rental materials (exact duplicate, correct ISBN, title, author, edition, etc.) will be accepted in lieu of any damaged rental materials on or before the rental return date. The Bookstore’s refund policy applies for all rental materials.

I understand if I have an unpaid balance to The Bookstore and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of the fee of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable collection and attorney’s fees incurred during collection efforts. If my rental is eligible to be returned to The Bookstore, I will still be liable for a service fee assessed by the external collection agency.

In order for The Bookstore or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that The Bookstore and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable. Furthermore, I consent the designated external collection agency to share personal contact and account related information with third party vendors to communicate account related information via telephone, text, e-mail, and mail notification. I will be responsible for paying all Collection Fees assessed by the designated external collection agency.

Merchandise refunds only available within 30 days of purchase. Textbook refunds only available until the add/drop period for the semester; however, books/access cards must be in original condition and all returns subject to manager's approval. There will be a $35 charge for returned checks. Special orders will be re-shelved after 15 days. No refunds without receipt, exchanges or gift card only. All sales final on clearance items. By freely giving your phone number and email address, you opt in to receive marketing communication from FHU Bookstore. Thanks!

Memphis and Dickson campus rentals - "The bookstore is not responsible for Memphis and/or Dickson student rentals that are left at the FHU Memphis/ FHU Dickson campuses. I am fully responsible for ensuring that my textbook rentals are returned to the Henderson campus by the rental return date."